Thomas
"That might be so, but this is the 2nd or 3rd time I have contacted your company's service dept. And, each time, the response has been this great. I think your company might be used as an example, to others, on how to conduct customer service. Thanks again, and I look forward to doing more business with your company. You (along with your excellent products) have earned a life long customer. Regards, Tomas"